This post is also available in: Deutsch (German)
This post is also available in: Deutsch (German)
For downgrades, the same regulations apply as for canceling a ticket.
Downgrades are therefore possible up to 4 weeks prior to the event. If the downgrade is requested later than 14 days after purchase, a cancelation fee may apply.
In case of a downgrade, the difference between the old and new ticket price (minus a possible cancelation fee) will be refunded.
For a downgrade, please fill out the Downgrade Form. You will receive an answer within usually 14 days.
This post is also available in: Deutsch (German)
This post is also available in: Deutsch (German)