This post is also available in:
Deutsch (German)
This post is also available in:
Deutsch (German)
Cancelations are possible up to 4 weeks prior to the event. After that, cancelations are no longer offered.
Orders may be canceled without a cancelation fee within 14 days from purchase. The legal right of revocation does not apply.
For later cancelations, a cancelation fee applies.
The cancelation fee is
- 15,- € per ticket for standard tickets
- 25,- € per ticket for packages with extra perks (3 months prior to the event)
- 35,- € per ticket for packages with extra perks (less than 3 months prior to the event)
In special cases, we may waive the cancelation fee. Such cases could be
- illnesses or other health conditions
- unforseeable important personal or family events
- unforseeable professional commitments
- unforseeable commitments due to a voluntary service (e.g. Red Cross)
Tickets can also be transferred to another holder at any time.
To cancel a ticket, please fill out the Cancelation Form and name any reasons if necessary.
You will receive an answer within 14 days.
This post is also available in:
Deutsch (German)
This post is also available in:
Deutsch (German)