Covid-19 Pandemic

This post is also available in: Deutsch (German)

This post is also available in: Deutsch (German)

Unfortunately, GalaCon had to be postponed again to 2022.

  • What about already bought tickets?
    All tickets that have not been canceled, will be automatically rebooked for 2022 after June 30th 2021.
  • Do I need to rebook or chance my ticket?
    No, the old ticket is still valid for entry in 2022.
  • Is there a cancelation fee?
    Until June 30th 2021, no cancelation fee will be deducted as special cancelation terms apply.
  • Can tickets still be refunded because of the Covid-19 Pandemic after June 30th 2021?
    In general, full refunds are no longer possible after this date. It is still possible to change the ticket for a voucher. For more information or refunds because of special circumstances, please contact us.

This post is also available in: Deutsch (German)

Categories: General, Merchandise Shop, Returns, Cancelations and Changes, Terms and Conditions, Ticket Booking, Ticket Support

This post is also available in: Deutsch (German)