Ticket Upgrades

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Ticket upgrades are possible at any time as long as the ticket tier is still available in our shop. The price for an upgrade are the difference between the price of your old ticket and the price of the higher ticket tier.

There are no extra charges or cancellation fees for upgrades.

Procedure 

  1. Fill out the form below and give your old order number.
  2. You will receive an exclusive shop link for an upgraded ticket via e-mail. The old ticket will be canceled due to technical reasons.
  3. Pay the delta price using a possible payment method of your choice.
  4. Approximately 7 to 14 days after your payment, you will receive new ticket(s) via e-mail. Make sure to check your spam or junk e-mail folder.
  5. Print out your new ticket or bring it on your mobile phone. The old ticket will be no longer valid.

Ticket Upgrade

Please use this form to upgrade a ticket. Please consult the Ticket FAQ and our terms and conditions for prices.

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This post is also available in: English (Englisch)