Does the legal right of revocation apply?

Q: Does the legal right of revocation apply?

For ticket orders , this right of revocation does not apply. The right of revocation for online or remote purchases is defined in § 312g of the German Civil Code (Bürgerliches Gesetzbuch - BGB). Ticket purchases are excluded from this regulation (§ 312g (2) No. 9 BGB). According to our terms and conditions, we grant a right of revocation within 14 days of purchase as a gesture of goodwill. This right of revocation is only granted up to 4 weeks prior to the event. For our Merchandise Shop, the right of revocation only applies if the purchased product is not sold within a fundraising campaign or is only produced on demand. If goods are produced according to customer demand, the right of revocation also does not apply according to § 312g (2) No. 1 BGB. Accommodation services are also excluded according to § 312g (2) No. 9 BGB.

Question

Bergkamener · Accepted Answer

For ticket orders, this right of revocation does not apply.

The right of revocation for online or remote purchases is defined in § 312g of the German Civil Code (Bürgerliches Gesetzbuch - BGB).

Ticket purchases are excluded from this regulation (§ 312g (2) No. 9 BGB).

According to our terms and conditions, we grant a right of revocation within 14 days of purchase as a gesture of goodwill. This right of revocation is only granted up to 4 weeks prior to the event.

For our Merchandise Shop, the right of revocation only applies if the purchased product is not sold within a fundraising campaign or is only produced on demand.

If goods are produced according to customer demand, the right of revocation also does not apply according to § 312g (2) No. 1 BGB.

Accommodation services are also excluded according to § 312g (2) No. 9 BGB.

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