The German government has reduced the VAT rate from the period of July 1st to December 31st 2020. The VAT rates are now 16 % instead of 19 % resp. 5 % instead of 7 %. However, this change does not affect our events which will take place in 2021. The reduced VAT rates only Read More …
No, cash payments would heavily slow down the check-in for all visitors and are therefore not accepted. Even if we might accept cash payment due to special reasons, you will not be able to check-in before the opening ceremony starts.
Please contact us as soon as possible via e-mail to make an arrangement. After the payment term is exceeded, orders will not be canceled. You will receive a payment reminder as you have placed a binding order. If you do not react to this payment reminder, dunning costs may be raised. In your own interest, Read More …
Tickets have to be paid within 14 days from purchase. After that, you might receive a payment reminder. The ticket has to be paid prior to the event. All unpaid tickets will be canceled as soon as the venue opens.
Yes, please contact support@pony-events.eu.
Please refer to the event site and our ticket shop.
For ticket orders, this right of revocation does not apply. The right of revocation for online or remote purchases is defined in § 312g of the German Civil Code (Bürgerliches Gesetzbuch – BGB). Ticket purchases are excluded from this regulation (§ 312g (2) No. 9 BGB). According to our terms and conditions, we grant Read More …
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